Difference between revisions of "EMS"

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(Set Google to Allow Sign-Ins from Less-Secure Apps)
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===Set Google to Allow Sign-Ins from Less-Secure Apps===
 
===Set Google to Allow Sign-Ins from Less-Secure Apps===
Google may block sign-in attempts from some apps or devices that do not use modern security standards. Since these apps and devices are easier to break into, blocking them helps keep your account safe.
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Google may block sign-in attempts from some apps or devices that do not use modern security standards which manifest as "password incorrect" errors. As of May 2016, some Oberlin College users have noticed this problem with EMS.
 
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Some examples of apps that do not support the latest security standards include:
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The Mail app on your iPhone or iPad with iOS 6 or below
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The Mail app on your Windows phone preceding the 8.1 release
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Some Desktop mail clients like Microsoft Outlook and Mozilla Thunderbird
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Change account access for less secure apps
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To help keep Google Apps users' accounts secure, we may block less secure apps from accessing Google Apps accounts. As a Google Apps user, you will see a "Password incorrect" error when trying to sign in. If this is the case, you have two options:
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Option 1: Upgrade to a more secure app that uses the most up to date security measures. All Google products, like Gmail, use the latest security measures.
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Option 2: Change your settings to allow less secure apps to access your account. We don't recommend this option because it might make it easier for someone to break into your account. If you want to allow access anyway, follow these steps:
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Go to the "Less secure apps" section in My Account.
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Next to "Access for less secure apps," select Turn on. (Note to Google Apps users: This setting is hidden if your administrator has locked less secure app account access.)
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If you still can't sign in to your account, the "password incorrect" error might be caused by a different reason.
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If this is the case, you should set OCMail to allow less secure apps to access your account (and thus enable EMS to work properly) by following Google's instructions [[https://support.google.com/accounts/answer/6010255?hl=en here]].
  
 
[[Image:EMS less-secure-apps.png|left]]
 
[[Image:EMS less-secure-apps.png|left]]

Revision as of 14:55, 6 May 2016

EMS logo.png


EMS Software provides the meeting and room scheduling software used by Oberlin College.

EMS Troubleshooting

I get an error message when sending a confirmation. What should I do?

Check the Password Stored in EMS

An error message may occur if you have changed your OCMail password but not updated it in EMS. To change it:

  1. Log in to EMS.
  2. Click on Settings.
  3. Click on Preferences. You should see an image like the one shown below.
  4. Confirm that your username is in the format of first initial–last nam (e.g., jdoe@oberlin.edu) as the screenshot shows.
  5. Confirm that the stored password is your current OCMail password.
EMS change-password.png


Set Google to Allow Sign-Ins from Less-Secure Apps

Google may block sign-in attempts from some apps or devices that do not use modern security standards which manifest as "password incorrect" errors. As of May 2016, some Oberlin College users have noticed this problem with EMS.

If this is the case, you should set OCMail to allow less secure apps to access your account (and thus enable EMS to work properly) by following Google's instructions [here].

EMS less-secure-apps.png