Difference between revisions of "Clear Browser Cache"

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== Need more assistance? ==
 
== Need more assistance? ==
Don't know what browser you have? Getting stuck on a step above? Contact the [http://new.oberlin.edu/office/cit/help/ CIT Help Desk] and our staff will walk you through the process over the phone.
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Don't know what browser you have? Getting stuck on a step above? Contact the [http://new.oberlin.edu/office/cit/help/ CIT Help Desk] and our staff will walk you through the process.

Latest revision as of 14:06, 22 August 2016

A browser cache (also called "temporary internet files") is a special folder that stores web page elements that a browser thinks it will need again. It could be banners, buttons, icons, advertisement image files, photographs, script files, or even HTML pages. If you access the same page again, your computer does not need to download these elements again, thus speeding up your browsing experience.

Sometimes it becomes necessary to clear your browser's cache to force a webpage to display new elements that have appeared since your last visit to the page.

To clear your browser's cache, follow the instructions below.

Firefox

Visit Mozilla Firefox's How to clear the Firefox cache page for the most up-to-date details on how to clear your cache.

Safari

  1. From the Safari menu, select Preferences.
  2. Click on the Privacy tab.
  3. Click Remove All Website Data...
  4. Click Remove Now

Internet Explorer 9+

  1. Select Tools (via the Gear Icon) > Safety > Delete browsing history.... If the menu bar is hidden, press Alt to make it visible.
  2. Deselect Preserve Favorites website data, and select:
    • Temporary Internet files or Temporary Internet files and website files
    • Cookies or Cookies and website data
    • History
  3. Click Delete. You will see a confirmation at the bottom of the window when the process is complete.
  4. Exit/quit all browser windows and re-open the browser.

Microsoft Edge

  1. In the top right, click the Hub icon (looks like three horizontal lines).
  2. Click the History icon, and then select Clear all history.
  3. Select the following:
    • Browsing history
    • Cookies and saved website data
    • Cached data and files
  4. Click Clear.
  5. After the "All Clear!" message appears, exit/quit all browser windows and re-open the browser.


Need more assistance?

Don't know what browser you have? Getting stuck on a step above? Contact the CIT Help Desk and our staff will walk you through the process.