Game Systems

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Please be aware that you can only have ONE machine accessing the Oberlin College Network through the port in your room at any time. You are not allowed to extend the network in any way, including the use of routers or wireless access points. If you are found to be running any of these devices, your network connection will be disabled.

Connection Problems

We no longer require your Ethernet address for authenticating game systems. But that doesn't mean problems can't still occur. One issue we know about is that the Nintendo Wii may not be able to connect or sometimes even see our wireless network (it's really designed for home routers). We recommend using a wired Ethernet adapter with your Wii instead of trying to connect it wirelessly.

The other common problem occurs with new game releases. We don't deliberately block game access with our firewall or other network gear, but once in a while a new game comes out that is misidentified as something we are blocking. Often we just need to wait a bit until we get an update from our vendor that properly classifies the communications as the new game. Sometimes we need to do a bit more digging, and then having the IP address of your game console is useful (see below).

If you are having problems connecting your game system, or playing a new game, let us know at and we'll see what can be done.

Xbox One

Finding the Hardware Address (MAC Address) and IP Address

  1. Navigate to "My Games & Apps."
  2. Select "Settings."
  3. Select "Network."
  4. Select "Advanced Settings."

The IP address, wired MAC address, and wireless MAC address should be displayed. Email this information to CIT and we'll get your system connected.

Xbox 360

Finding the Hardware Address (MAC Address)

  1. Upon logging in, skip signing into XBOX Live.
  2. Scroll to the “Settings” menu. Then, select “System”.
  3. Under system settings scroll down to “Network Settings”. Select it.
  4. The next menu will be “Available Networks”. Select “Wired Network”.
  5. In the “Network Settings” select “Configure Network”.
  6. There should be two tabs that say "Basic Settings" and "Additional Settings". Select the “Additional Settings” tab. Within that tab you’ll see “PPPoE settings” and “Advanced Settings”. Select the “Advanced Settings” menu.

In the advanced settings menu, you’ll see your MAC Address listed. Email this information to CIT and we'll get your system connected.

MTU Error

Microsoft Xbox consoles support home network connections to the Xbox Live service for multi-player Internet gaming and perform a network test when attempting to connect to its "Live" service to determine if the network is healthy enough to run the service. Oberlin's network is well-equipped allow this service to perform at it's capacity, however some users are getting an "MTU error." This is common on some campus networks. To resolve the issue, you will need to make some modifications to network settings. Find the MTU setting and change it from "auto" to something over 1364. In most documentation, 1500 is recommended.

Sony PS3

Finding the Hardware Address (MAC Address)

  1. Power up the PlayStation 3 without any disc in the drive.
  2. Once the PlayStation 3 operating system has loaded, select "Settings."
  3. Once you are in "Settings" select "Network Settings."
  4. When the "Network Settings" list appears, select the first option which is titled "Settings and Connection Status List."
  5. The physical address will be listed under "MAC Address."

Email this information to CIT and we'll get your system connected.

Nintendo Wii

Finding the Hardware Address (MAC Address)

  1. From the main menu select the "Wii" button in the lower left-hand corner.
  2. Choose "Wii Settings."
  3. In the settings menu, hit the arrow to the right once and choose "Internet."
  4. Select "Console Information."

Your MAC address will be displayed. Email this information to CIT and we'll get your system connected.

Additional Help

If you still have questions concerning getting your game system online, please feel free to E-mail us cit@oberlin.eduor call us at 58197.