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Configuring Mac Mail Panther (10.3) for OCMail Accounts

If you have difficulty configuring Mac Mail to use your new account, please call the CIT Help Desk during regular business hours.

Before you Begin

Before configuring any desktop e-mail client, you must:

Enable IMAP in OCMail Web Interface

Go to http://ocmail.oberlin.edu and log-in.

In the top right-hand corner of the window, choose Settings.

Settings Panel in OCMail Web Interface
Settings Panel in OCMail Web Interface

Choose the Forwarding and POP/IMAP tab at the top of the Settings panel.

Settings Panel in OCMail Web Interface
Settings Panel in OCMail Web Interface

Choose the radio button beside Enable IMAP. Click the Save Changes button at the bottom of the window.

Settings Panel in OCMail Web Interface
Settings Panel in OCMail Web Interface

Once you've completed these steps, you can continue configuring your desktop e-mail client to use OCMail.

Add Your First.Lastname OCMail Alias

With OCMail, you can send mail from an address that's different from your OCMail username. To define another e-mail address:

  1. Click Settings along the top of any page, and open the Accounts tab.
  2. Under Send mail as, click Add another email address.
  3. In the Name field, enter your full name.
  4. In the Email address field, enter your alternate e-mail address in the form first.last@oberlin.edu.
  5. Click Next Step >> and then click Send Verification. OCMail will send a verification message to your OCMail inbox; confirm.
  6. Click the link in the message OCMail sent or enter the confirmation code in the Accounts section of your OCMail settings.
  7. Back under the Accounts tab, click Make Default beside the address you wish to use.
Alternative From Address Setup
Alternative From Address Setup

Note: when you're sending with a different 'From:' address, your Gmail address will still be included in your email header's sender field, to help prevent your mail from being marked as spam. Most email clients don't display the sender field, though some versions of Microsoft Outlook may display "From yourusername@gmail.com on behalf of customaddress@mydomain.com."

Add a New Account

1. Open Mac Mail. Under the Mail menu, choose Preferences. Click on the Accounts tab at the top of the window. Once in the Accounts pane, press the + button below the left-hand list of accounts to create a new one. Do not delete any other accounts you may already have; leaving older accounts in your desktop client will make moving old received e-mail messages to your new account easier.

2. Enter your Full Name, your new e-mail address (generally first.last@oberlin.edu) and imap.gmail.com/smtp.gmail.com for the Incoming and Outgoing Mail Servers respectively. Choose "IMAP" from the Account Type dropdown list. Enter your username as flastname and your e-mail password. Click OK.

Add a New Account
Add a New Account

3. If you receive en error message stating that the IMAP server "imap.gmail.com" is not responding, don't panic: additional configuration steps below will correct this.

Verification Error
Verification Error

4. When asked if you would like to import mailboxes from another email client, choose No.

Importing Mailboxes
Importing Mailboxes

Configuring the Ports

1. Once you've gone through the previous steps, you'll need to make some additional changes to the incoming and outgoing mail ports to receive your mail correctly (this will correct any errors you may have received earlier saying that the attempt to login to the server has failed). With your new account highlighted in the Accounts list on the left-hand side, click on the button in the main window under Outgoing Mail Server (SMTP) that says Server Settings.... Make sure the server port is 587.

Outgoing Mail Port Settings
Outgoing Mail Port Settings

2. Under the Advanced tab, check to make sure that the port near the bottom of the window is 993.

Incoming Mail Port Settings
Incoming Mail Port Settings

Quick Setup

If you're just looking for a quick setup, the final configuration should have the following settings:

  • Full name: Your First and Last Name
  • Incoming Mail Server: imap.gmail.com
  • Username: ObieID@oberlin.edu
  • Outgoing Mail Server: smtp.gmail.com
  • Username: ObieID@oberlin.edu
  • Use TLS for both incoming (port 993) and outgoing (port 587) servers.
Final Mac Mail Configuration for OCMail
Final Mac Mail Configuration for OCMail

Using OCMail

Mapping Mailboxes for OCMail and Mac Mail

When you initially configure Mac Mail to retrieve mail from your new OCMail account, you will have duplicate Sent, Drafts, Trash and Spam folders. This is because OCMail generates its own folders in addition to the pre-existing Mac Mail folders. To map one folder to another and eliminate using both:

  • Click on a folder in the OCMail folder in the left-hand side bar.
  • Click on the Mailbox menu.
  • Click on the Use This Mailbox For menu item and click on the Mail folder that corresponds to the OCMail folder you've selected.

Your Mac Mail folders and OCMail folders should stay in sync and any mail that originally would have appeared in OCMail's folders will now be stored in Mac Mail's default folders. Note that you'll still have folders that don't map to Mac Mail defaults such as Starred and All Mail.