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Configuring Mac Mail Leopard (10.5) for OCMail Accounts
If you have difficulty configuring Mac Mail to use your new account, please call the CIT Help Desk during regular business hours.
Before you Begin
If you'd like a printable (.pdf) version of these instructions, please click here. Before configuring any desktop e-mail client, you must:
Enable IMAP in OCMail Web Interface
Go to http://ocmail.oberlin.edu and log-in.
In the top right-hand corner of the window, choose Settings.
Choose the Forwarding and POP/IMAP tab at the top of the Settings panel.
Choose the radio button beside Enable IMAP. Click the Save Changes button at the bottom of the window.
Once you've completed these steps, you can continue configuring your desktop e-mail client to use OCMail.
Add Your First.Lastname OCMail Alias
With OCMail, you can send mail from an address that's different from your OCMail username. To define another e-mail address:
- Click Settings along the top of any page, and open the Accounts tab.
- Under Send mail as, click Add another email address.
- In the Name field, enter your full name.
- In the Email address field, enter your alternate e-mail address in the form first.last@oberlin.edu.
- Click Next Step >> and then click Send Verification. OCMail will send a verification message to your OCMail inbox; confirm.
- Click the link in the message OCMail sent or enter the confirmation code in the Accounts section of your OCMail settings.
- Back under the Accounts tab, click Make Default beside the address you wish to use.
Note: when you're sending with a different 'From:' address, your Gmail address will still be included in your email header's sender field, to help prevent your mail from being marked as spam. Most email clients don't display the sender field, though some versions of Microsoft Outlook may display "From yourusername@gmail.com on behalf of customaddress@mydomain.com."
Add a New Account
1. Open Mac Mail. Under the Mail menu, choose Preferences. Click on the Accounts tab at the top of the window. Once in the Accounts pane, press the + button below the left-hand list of accounts to create a new one. Do not delete the other account yet because leaving it in your desktop client will make moving old received e-mail messages to your new account easier.
2. Type your full name into the indicated area and type your new e-mail address into the last area. Note that your e-mail address is your ObieID@oberlin.edu. Press Continue.
3. Type "OCMail" into the Description area. Enter imap.gmail.com for Incoming Mail Server. In the username area, be sure to enter your full e-mail address (with @oberlin.edu appended). Finally, enter your ObieID password. After this step, your computer will attempt to connect to the server address that you have given it (Checking connection to IMAP server “imap.gmail.com”…). If it reports that trying to log into the server has failed, don't panic: additional configuration steps below will correct this.
4. Check the box for Use Secure Socket Layer (SSL) if not already selected, and choose Password from the dropdown menu.
5. Type "OCMail" into the Description area. Enter smtp.gmail.com for Outgoing Mail Server. In the username area, be sure to enter your full e-mail address (with @oberlin.edu appended). Finally, enter your ObieID password. After this step, your computer will attempt to connect to the server address that you have given it (Checking connection to IMAP server “imap.gmail.com”…). If it reports that trying to log into the server has failed, don't panic: additional configuration steps below will correct this.
6. Check the box for Use Secure Socket Layer (SSL) if not already selected, and choose Password from the dropdown menu.
Configuring the Ports
1. Once you've gone through the previous steps, you'll need to make some additional changes to the incoming and outgoing mail ports to receive your mail correctly (this will correct any errors you may have received earlier saying that the attempt to login to the server has failed). Go to the Mail Menu, and choose Preferences; click on the the Accounts tab; with your new account highlighted in the Accounts list on the left-hand side, click on the button to the right of Outgoing Mail Server (SMTP): that says Edit Server List.... Click on the Advanced Tab, make sure the server port is 587, click OK.
2. Then while you are still in Mail preferences, under the Accounts Tab, with your new account highlighted in the Accounts list on the left-hand side, click on the Advanced tab, check to make sure that the port near the bottom of the window is 993.
Quick Setup
If you're just looking for a quick setup, the final configuration should have the following settings:
- Full name: Your First and Last Name
- Incoming Mail Server: imap.gmail.com
- Username: ObieID@oberlin.edu
- Outgoing Mail Server: smtp.gmail.com
- Username: ObieID@oberlin.edu
- Use SSL for both incoming (port 993) and outgoing (port 587) servers.
Using OCMail
Smart Mailboxes
Using OC Mail with Smart Mailboxes in Mac Mail 10.5 have been known to cause issues in proper delivery and receipt of mail. CIT recommends that if you're having problems with your mail not arriving or being filtered properly that you replace any Smart Mailboxes you might have with regular ones and apply Rules via Mail Preferences instead.
Mapping Mailboxes for OCMail and Mac Mail
When you initially configure Mac Mail to retrieve mail from your new OCMail account, you will have duplicate Sent, Drafts, Trash and Spam folders. This is because OCMail generates its own folders in addition to the pre-existing Mac Mail folders. To map one folder to another and eliminate using both:
- Click on a folder in the OCMail folder in the left-hand side bar.
- Click on the Mailbox menu.
- Click on the Use This Mailbox For menu item and click on the Mail folder that corresponds to the OCMail folder you've selected.
Your Mac Mail folders and OCMail folders should stay in sync and any mail that originally would have appeared in OCMail's folders will now be stored in Mac Mail's default folders. Note that you'll still have folders that don't map to Mac Mail defaults such as Starred and All Mail.
