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Configuring Microsoft Entourage for Macintosh for OCMail Accounts

Please note: CIT does not officially support Microsoft Entourage. These instructions are provided for your convenience, but should you have difficulty, CIT employees may not be able to provide you with additional help. CIT officially recommends Mac Mail and Mozilla's Thunderbird desktop e-mail clients.

Before you Begin

Before configuring any desktop e-mail client, you must:

Enable IMAP in OCMail Web Interface

Go to http://ocmail.oberlin.edu and log-in.

In the top right-hand corner of the window, choose Settings.

Settings Panel in OCMail Web Interface
Settings Panel in OCMail Web Interface

Choose the Forwarding and POP/IMAP tab at the top of the Settings panel.

Settings Panel in OCMail Web Interface
Settings Panel in OCMail Web Interface

Choose the radio button beside Enable IMAP. Click the Save Changes button at the bottom of the window.

Settings Panel in OCMail Web Interface
Settings Panel in OCMail Web Interface

Once you've completed these steps, you can continue configuring your desktop e-mail client to use OCMail.

Add Your First.Lastname OCMail Alias

With OCMail, you can send mail from an address that's different from your OCMail username. To define another e-mail address:

  1. Click Settings along the top of any page, and open the Accounts tab.
  2. Under Send mail as, click Add another email address.
  3. In the Name field, enter your full name.
  4. In the Email address field, enter your alternate e-mail address in the form first.last@oberlin.edu.
  5. Click Next Step >> and then click Send Verification. OCMail will send a verification message to your OCMail inbox; confirm.
  6. Click the link in the message OCMail sent or enter the confirmation code in the Accounts section of your OCMail settings.
  7. Back under the Accounts tab, click Make Default beside the address you wish to use.
Alternative From Address Setup
Alternative From Address Setup

Note: when you're sending with a different 'From:' address, your Gmail address will still be included in your email header's sender field, to help prevent your mail from being marked as spam. Most email clients don't display the sender field, though some versions of Microsoft Outlook may display "From yourusername@gmail.com on behalf of customaddress@mydomain.com."

Adding a New Account

Choose the radio button beside I want to start using Entourage without importing anything.. Click the right arrow.

New Account Setup Welcome Dialog Box
New Account Setup Welcome Dialog Box

Type in your full e-mail address (ObieID with @oberlin.edu appended). Note: this is not your first.last@oberlin.edu. Click the right arrow.

Set Up a Mail Account Dialog Box
Set Up a Mail Account Dialog Box

Don't worry if you receive a message indicating that the automatic configuration failed. Further steps will correct this and allow you to send and receive mail successfully.

Automatic Configuration Failed Error Message
Automatic Configuration Failed Error Message

Enter the requested information in the Verify and Complete Settings dialog box, including your full name, your new e-mail address (ObieID@oberlin.edu) and your e-mail password. Then enter imap.gmail.com for the incoming mail server and smtp.gmail.com for the outgoing mail server. Click the right arrow.

Verify and Complete Settings
Verify and Complete Settings

Name your account (something like OCMail). Check both boxes in the Setup Complete Dialog, most importantly including your account in the Send and Receive All schedule. Click Finish.

Setup Complete
Setup Complete