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What are labels and how do I use them?

Labels do all the work of folders and give you an extra bonus: you can add more than one to an email or conversation. Once you've created a label, you can view all the messages with that label by searching, or by clicking the label name along the left side of any OCMail page.

To create a label:

  • Select the message(s) you'd like to label by checking the box(es) next to the sender's name.
  • Select New label... from the More Actions drop-down menu.
  • Enter the name of the new label in the text box, and click OK.
  • The selected messages will automatically be categorized under the new label.
Creating a New Label via the More Actions Menu
Creating a New Label via the More Actions Menu
Editing or Deleting a Label
Editing or Deleting a Label

To edit or delete a label:

  • Click Edit labels at the bottom of the Labels box.
Editing
  • Click rename next to the label you want to edit.
  • Enter the new label name, and click OK.
  • All the messages categorized under your old label name will now be categorized under your new label.
Deleting
  • Click remove label next to the label you want to delete.
  • Confirm that you'd like to remove the label by clicking OK.
  • Removing a label doesn't delete the messages previously categorized with that label.

After labeling a message or conversation, you can remove it from your inbox by archiving it. Then, you can view archived messages by clicking All Mail, or by clicking the label name along the left side of any OCMail page.


How can I label my messages automatically?

OCMail's filters allow you to manage the flow of incoming messages. Using filters, you can automatically label, archive, delete, star, or forward your mail, based on any combination of keywords, sender, recipients, and more.

To create a filter:

  • Click Create a filter (next to the Search the Web button at the top of any OCMail page).
Create a Filter
Create a Filter
  • Enter your filter criteria in the appropriate field(s).
  • Click Test Search to see which messages currently in your account match your filter terms. You can update your criteria and run another test search, or click Next Step.
  • Select one or more actions from the list. These actions will be applied to messages matching your filter criteria in the order in which the actions are listed -- for example, you could choose to Forward matching messages to a specific email address, then Delete the messages.
  • If you'd like to apply this filter to messages already in your account, select the Also apply filter to x conversations below checkbox.
  • Click Create Filter.

To edit or delete existing filters:

  • Click Settings (at the top-right of any OCMail page).
  • Click Filters.
  • Find the filter you'd like to change and click its edit link, or click delete to remove the filter.
  • If you're editing the filter, enter the updated criteria for the filter in the appropriate fields, and click Next Step.
  • Update any actions and click Update Filter.
  • You can create an unlimited number of filters, but only 20 filters can forward to other addresses. You can maximize your filtered forwarding by combining filters that send to the same address.